Make plans knowing that your ultimate plan will look nothing like the original.

Document everything in writing with your Site Coordinator.

A computer can work normally one day and refuse to start the next.

If a computer isn’t working, leave it alone for 24 hours and then try it again.  It may surprise you and boot up like nothing ever happened.

Reading between the lines in your initial Site Interview is more important than documenting exactly what was said.

J. O.’s last name is Italian.