Problems and Solutions
At St. Luke’s we did not encounter problems when setting up the computers. The old computers that were there were supposed to be updated and given away to the community. However, when we were getting ready to update them we found that they had “University of Illinois” stickers which meant they were still in the University’s inventory. We had to bring all the computers back and eventually send them to surplus. We did speak with the pastor and he was OK about the situation. We are going to attempt to get replacement computers for those we brought back, but it is not of high priority. After conferring with the pastor, it was decided that finding replacement computers to give away to the community is not necessary so that plan was abandoned. There were a number of extra monitors and keyboards left over; some were given to other groups to use for their projects and the others remain in the computer lab.
On our second visit to St. Luke’s we had difficulties setting the printer to the network. The solution for this was to hook the printer up to one computer (Joel) and to share the printer among the remaining 10 computers. We taped a warning to the front of the computer that it must be left on in order for printing to occur. We also discovered that the scanner would not turn on; we taped a note to the top and moved it off to the side with the old unused monitors. There was some initial difficulty in setting up the internet filtering/parental control freeware that we have chosen, Open DNS. We had to wait for the system to register the settings we had chosen for Open DNS; eventually it worked and adult content sites are blocked in the computer lab at St. Luke’s.
On our third trip to St. Luke’s we had difficulties with cables which are not long enough and one outlet in short for a computer to be completely connected. We made cables and used print server to test if they worked well. As to one outlet in short, we left a note on the keyboard to make known that the computer needs an outlet for the monitor to be connected to for use.
