Frequently Asked Questions

The following FAQ covers questions and issues arising from Prairienet's discontinuation of Web hosting services as of June 30, 2009. Before you email us, please take a few minutes to see if your question has already been answered.

General

1. Tech support email: prairienet.support@gmail.com

Web Hosting Accounts

1. IMPORTANT: updating your Web hosting account contact email
2. Our account is due for renewal, what should we do?
3. Our site moved. Can we get a refund?

Migrating Your Web Site

1. IMPORTANT: when you move your virtual domain
2. Can you recommend a commercial Web hosting provider?
3. Do you know of any free Web hosting services?
4. How will visitors find my new site once I've moved?
5. My site uses CMSimple or Snippetmaster. How do I migrate it?
6. My site uses a mySQL database. How do I move it?

Email

1. Help! I waited too long and need my email / addressbook / list subscribers!
2. What happens to incoming email now that email has been shut down?

If our online information leaves any questions unanswered, please email prairienet.support@gmail.com [note new email]. Please be sure to include all relevant information about your account and your situation or problem.