SUBPART C: DEPARTMENT CHILD WELFARE SERVICES
Procedures 302. Appendix M - Transition Planning for Adolescent Wards, describes components of planning for adolescents who are transitioning from the child welfare system into the self-sufficiency of adulthood. This Appendix outlines additional procedures applicable to those youths for whom the Department is legally responsible who have special needs due to a developmental disability.
A. DEFINITIONS |
"Developmental disability" means a disability which is attributable to (a) mental retardation, cerebral palsy, epilepsy or autism; or to (b) any condition which results in impairment similar to that caused by mental retardation and which requires services similar to those required by mentally retarded persons. Such disability must originate before the age of 18 years, be expected to continue indefinitely, and constitute a substantial handicap.
"Developmental disability services" means an array of community-based supports and residential services designed to enable individuals with developmental disabilities to reside in their own homes whenever possible, and to achieve their maximum potential for independence and self-sufficiency.
"Disabled person" means a person 18 years or older who (a) because of mental deterioration or physical incapacity is not fully able to manage his person or estate, or (b) is a person with mental illness or a person with a developmental disability and who because of his mental illness or developmental disability is not fully able to manage his person or estate.
"Independent Service Coordination Agency (ISC)" means a community agency under contract with the Department of Human Services to provide information, referral and coordination of services to person(s) with developmental disabilities and their families.
The following disability codes in the DCFS CYCIS system relate to developmental disabilities:
D= Autism
E= Traumatic Brain Injury
G= Mild Mental Retardation
H= Moderate Mental Retardation
I= Severe Mental Retardation
J= Profound Mental Retardation
K= Cerebral Palsy
L= Epilepsy
N= Mental Retardation/Physical Disability
V= Developmentally Disabled/Child In Need of Mental Health Services
W= Developmentally Disabled/Substance Abuse
X= Medically Complex/Developmentally Disabled
It is essential that child welfare staff correctly enter disability codes on the CFS 1410, Registration/Case Opening form so that children/youth with disabilities are identified and included in service planning.
B. TRANSITION PLANNING |
Effective transition planning begins early and starts with appropriate assessment of the youth's skills and needs. Assessment tools for other children and youth may not be appropriate for youths with developmental disabilities. The child welfare worker should consult with staff of the Department's Clinical Division to determine assessment needs. At minimum, assessment tools must be specifically designed to assess the functioning of the adolescent with developmental disabilities and determine cognitive function, social adaptive function, and capacity for independent living.
When the child welfare worker determines, or has reason to believe, that a youth for whom the Department is legally responsible may be unable to fully manage on his or her own or manage his or her estate without ongoing supports, the child welfare worker must ensure that adult developmental services and/or adult guardianship are in place prior to the youth's discharge from care.
Not all persons with developmental disabilities require or need specialized services such as adult guardianship. Many are able to function independently. Others are able to function in the community with such natural supports as family, friends or neighbors. These resources should be explored before considering whether the youth may need specialized adult services.
Child welfare workers shall develop service plans for children for whom the Department is legally responsible that lead to reduced need for services and increased capacity for independent functioning, economic self-sufficiency, and community integration. Skill areas include but are not limited to: personal care, simple food preparation, safety precaution, use of public transportation, basic money management, and vocational training and placement.
The Department of Children and Family Services (DCFS), the Department of Human Services (DHS) and the Guardianship and Advocacy Commission (GAC) have entered into an interagency agreement which defines the responsibilities of the three agencies for planning and carrying out the transition of youth from the child welfare system to adult developmental services.
C. ACCESSING ADULT DD SERVICES |
1) DHS Developmental Disability(DD) Network
Adult developmental services are provided by the Department of Human Services (DHS) through its statewide network. When the youth reaches 17 1/2 years old, the child welfare worker should contact the DHS DD Network representative for the area (See Attachment A for list) to indicate that he/she believes a youth for whom DCFS is legally responsible may be in need of adult developmental disability services.
At minimum, the information required for a referral will include social history, current service plan, copies of psychological or psychiatric assessments, and Individual Education Plan (IEP).
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The DHS DD Network representative will review the referral for appropriateness. Included in this review process is the youth's disability code. If the disability code is missing or does not indicate a developmental disability, processing of the referral could be delayed while additional information is sought to verify that the youth has a developmental disability.
If in reviewing the referral, the DHS DD network staff determine that it is inappropriate for an Independent Service Coordination agency (ISC) to begin working with a youth, they will notify the child welfare worker in writing of the reason(s) for this determination.
If the referral is deemed appropriate, the DHS DD Network representative will authorize the case for assignment to a local Independent Service Coordination agency.
2) Independent Service Coordination Agencies
Access to DHS services for persons with developmental disabilities is determined by an assessment completed by a statewide network of Independent Service Coordination agencies (ISCs).
The assessment done by the ISC focuses on the following areas:
_ Self Care - Ability to perform daily activities to meet basic life needs including feeding, bathing, toileting, dressing, hygiene and grooming;
_ Language - Communication involving verbalization or an alternative communication system which enables an individual to convey ideas and information to others;
_ Learning - General cognitive competence; the ability to acquire new behaviors, perceptions, and information; and the ability to apply experiences to new situations; and
_ Mobility - Ability to perform gross and fine motor-skills. The capability of locomotion, either by independent ambulation or with mobility assistance such as adaptive equipment/ mechanical aids.
See Attachment B for a listing of ISCs and the areas they serve.
The child welfare worker is expected to provide all information requested by the ISC to make their assessment on a timely basis. The worker shall also ensure that the youth is available for appointments, if requested.
Consent of the guardian and authorizations for release of information shall be requested as required by Department policy.
In assessing a youth's needs, the ISC will provide the child welfare worker information regarding available services which are appropriate to meet the youth's needs. If placement is required in an adult facility other than the youth's current foster home, the ISC will suggest placement options. The ISC will also provide a recommendation regarding whether the youth needs an adult guardian.
The child welfare worker, in conjunction with his or her supervisor, retains responsibility for providing any necessary referral information to the adult service provider(s) proposed by the ISC, and for final selection of the service provider. The decision-making process should include the youth with developmental disabilities and take into consideration his or her preferences. The ISC cannot recommend one particular service provider over another.
D. ADULT GUARDIANSHIP |
When the ISC assessment concludes that a youth may need an adult guardian, the child welfare worker is responsible for taking the necessary steps to ensure the appropriate appointment of a guardian. In addition to complying with Sections B and C of this Appendix to ensure appropriate adult placement, services and funding, the child welfare worker must obtain supporting documentation from a physician and identify an appropriate guardian before a petition for guardianship can be filed. As part of this process, the child welfare worker should explore less restrictive alternatives such as appointment of a limited guardian or protective payee for youths who have some ability to manage their own affairs.
Guardianship of an adult with a disability requires filing a petition in the Probate Court of the county in which the youth resides. The DCFS Regional Counsel, in conjunction with the Office of State Guardian (OSG) if applicable (see Section F below), will file the petition in the appropriate county, when the appropriate steps have been completed. Generally, the petition should be filed no later than the date the youth reaches the age of twenty years and six months to allow time for the court proceeding before the youth reaches age twenty-one. The following information and documents should be gathered by the child welfare worker and presented to the DCFS Regional Counsel, so that they can file the petition for appointment of an adult guardian.
1) Physician's Report
A petition for the appointment of a guardian through the Probate Court must be accompanied by the report of a licensed physician who has examined the individual with a disability within the past three months. The physician's report attests to the mental and physical condition of the individual as well as the physician's assessment of the individual's ability to make decisions and function independently. Since the physician's report filed in the court proceeding must be based on an examination which occurred less than three months prior to the filing of the guardianship petition, the child welfare worker shall coordinate securing the examination with the Regional Counsel and the Guardianship and Advocacy Commission, if applicable.
The physician's report should be completed by a physician who has some familiarity with the youth with a disability since the report calls for an opinion as to the youth's ability to function independently. Accordingly, if the youth's condition arises from a V Code disability such as a mental illness diagnosis, the report is most appropriately completed by the youth's treating psychiatrist. If, however, the youth's condition is organically based, a report from the youth's primary physician should be obtained.
NOTE: A psychological evaluation or a statement by a mental health professional is NOT sufficient to support a petition for adult guardianship. The physician's report must be completed by a licensed physician.
2) Identifying a Suitable Guardian
The identified guardian for a youth may be a private citizen such as a family member, friend, current or former foster parent(s). A private organization may be appointed such as a designee at a residential facility or social service agency. As a last resort, the Office of the State Guardian under the Guardianship and Advocacy Commission may be appointed.
It is the responsibility of the child welfare worker to determine the suitability of the person he or she wishes to recommend be named as guardian of a person with developmental disabilities. The assessment of the individual's suitability shall include, at minimum, the following:
(a) Whether the person meets the statutory definition of who may act as guardian under The Probate Act of 1975 (755 ILCS 5/11a-5) which states:
A person who has attained the age of 18 years; is a resident of the United States, is not of unsound mind, is not an adjudged disabled person as defined in this Act, and has not been convicted of a felony, and who the court finds is capable of providing an active and suitable program of guardianship for the disabled person is qualified to act as guardian of the person and, if he is a resident of this State, guardian of the estate of a disabled person.
Background Check Required
The person selected to serve as adult guardian is required to authorize CANTS and LEADS checks with the understanding that without these checks the Department will be unable to determine their suitability. The individual is required to sign a CFS 718G, Authorization For Background Check. The CFS 718G includes an acknowledgment that the information resulting from the CANTS and LEADS investigations will be shared with DHS, the GAC and the court as necessary in processing the adult guardianship.
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Once the individual has authorized the CANTS and LEADS checks by signing CFS 718G, the child welfare worker, with proper identification, may telefax the form to the State Central Register at 217/524-0359 to request the background check. The results of the background check and the confirmation number provided by SCR shall be recorded on the CFS 718G for later use in filing a guardianship petition.
NOTE: Under provisions of the Child Care Act of 1969, persons convicted of some felonies may be licensed after meeting certain criteria. The Probate Act requires that the individual appointed guardian of a person be free of felony convictions. Therefore, a LEADS check is required regardless of whether the individual is currently licensed as a foster parent.
The suitability of a person with a record of indicated child abuse or neglect on CANTS may be evaluated in accordance with the criteria set forth in Part 385, Background Checks, Section 385.50.
(b) Whether the person is an indicated perpetrator of child abuse or neglect or has a criminal record;
(c) In addition to statutory requirements and safety, other factors to assess in determining the suitability of a person to serve as guardian include, but are not limited to:
_ The wishes of the person with the developmental disability;
_ The length of time the individual has known the person with the developmental disability and the nature of the relationship;
_ Whether the individual is likely to exert undue influence or pressure on the person with a developmental disability rather than permit him or her to exercise independence and judgment to the maximum extent to which the person with a developmental disability is capable;
Whether the person demonstrates an understanding of any special needs that the youth might have as a result of his or her developmental disability;
_ Whether the person can communicate with the youth in the youth's preferred mode of communication and/or language;
_ Whether the person has an observable or diagnosed illness, disability or other impairment (including substance/alcohol dependency or abuse) which might interfere with their ability to meet the needs of the youth with a disability;
_ Whether the person demonstrates a willingness to work with the youth, siblings or other family members and/or community agencies to meet any special needs the youth might have;
_ Whether there are members of the individual's household who might pose a threat to the person with a disability;and
_ Whether the proposed residence can physically accommodate the needs of the youth; if necessary, it is wheelchair accessible or can be made accessible by a ramp, lift, etc.
It may be necessary to assess several potential guardians before making a recommendation. A written record shall be maintained of all persons considered and the reason(s) they were determined unsuitable. In the event of a referral to the Office of the State Guardian, it may also be necessary to explain why these individuals were ruled out.
E. OFFICE OF THE PUBLIC GUARDIAN |
The Office of the Public Guardian should be explored as the potential adult guardian when the youth has an estate of more than $25,000. The Office of the Public Guardian then manages the estate and is responsible for providing the appropriate accountings to the Probate Court each year. If the youth has such an estate, the child welfare worker should contact the DCFS Office of the Guardian to obtain information about the exact nature and extent of the estate, and then refer the youth to the Office of the Public Guardian.
F) OFFICE OF THE STATE GUARDIAN |
The Office of the State Guardian (OSG), a division of the Guardianship and Advocacy Commission, is charged with the responsibility of serving as guardian of the person or guardian of the estate of an individual, or both, when so appointed by a court under the Probate Act of 1975. The Office of State Guardian may assume full or partial guardianship of a person depending upon the individual's ability to manage his or her own affairs. By statute, the Office of State Guardian is the "guardian of last resort" and can assume its guardianship role only when no private individual or agency is available to function as guardian. The Office of State Guardian may also recommend alternatives to guardianship (such as protective payee or power of attorney) when it is felt that guardianship is not needed.
1) Referral to OSG
Prior to making a referral to the Office of the State Guardian, the child welfare worker shall identify and assess other potential guardians from among the youth's family members, friends, former and current foster parents, and other interested parties and organizations.
Also, prior to making a referral to the OSG, details such as who the adult service provider will be and how services will be funded need to be worked out in conjunction with the ISC's and DHS Network staff.
A referral to the Office of the State Guardian is made through the regional office of the Guardianship and Advocacy Commission serving the area where the individual lives. See Attachment C for a directory of GAC offices.
To make a referral to OSG, the child welfare worker must telephone or visit the nearest GAC office and request the referral form, GAC309-078l, Guardianship Referral/ Client Status Form. In Cook County, the child welfare worker can call 708/338-7500 and ask to speak with an intake worker who can complete the referral form over the phone.
The Referral/Client Status Form requires complete information, including:
a) Availability of potential guardians (other than DCFS);
b) Funding sources;
c) Nature of the disability necessitating guardianship; and
d) Type of guardianship required (full or partial).
The OSG will review the referral and notify the child welfare worker of its guardianship decision, in writing, usually within thirty days. In urgent cases (such as a child/youth placement disruption), OSG will complete its review within fourteen days.
If OSG determines that adult guardianship is appropriate, DCFS Regional Counsel will petition the Probate Court to have OSG appointed guardian of the youth. The OSG guardianship will serve as the basis for requesting termination of DCFS guardianship in the Juvenile Court.
If the OSG determines that adult guardianship is not appropriate or necessary, or that OSG is not best suited to serve as guardian for the youth, the OSG will notify the child welfare worker of the reasons for that conclusion. OSG may also offer alternatives to state guardianship to effect the youth's transition to adulthood.
Should the child welfare worker and supervisor disagree with the conclusion of the OSG, the supervisor should request a staffing with the OSG to resolve point(s) of disagreement. The assistance of Regional Counsel should be sought to clarify technical issues and present additional information which might assist in resolving the situation.
2) Other Required Documentation
The child welfare worker must also provide certain background information to the DCFS Regional Counsel before a petition for adult guardianship can be prepared and filed. At a minimum, the child welfare worker must submit a thorough social investigation, a current Service Plan (or equivalent treatment plan if the youth resides in a residential facility), and a list of all known relatives of the youth with mailing addresses, if available. The list of relatives is used to satisfy notice requirements of the Probate Act of 1975. The child welfare worker should also be prepared to provide any additional information which may be requested by the Regional Counsel, such as a psychological evaluation, education information or vocational information.
G. ENSURING CONTINUITY OF FUNDING |
Unlike child welfare services, adult disability services are not an entitlement. It is not sufficient to identify a vacancy in an adult program which is appropriate to the youth's needs. It is also necessary to ensure that a source of funding the adult services is secured.
On a quarterly basis, DCFS provides DHS reports of youth for whom DCFS is legally responsible who have developmental disabilities who are 17 1/2 years old or older.
DHS begins planning at that point for these youth who will be aging out of the child welfare system. Youth-specific planning becomes more concrete when the child welfare worker begins working with the ISC on behalf of a particular youth.
DHS will notify the ISC when funding is available for a particular youth, and the ISC will communicate this information to the child welfare worker.
In addition to funds which may be available through DHS for services, the child welfare worker shall ensure that an application has been submitted to the local office of DHS for medical assistance to provide for the youth's medical needs.
During transition planning and prior to referring a situation to the Guardianship and Advocacy Commission, the child welfare worker should contact the DCFS Children's Accounts Unit at 217/785-2671 to determine whether the youth is receiving Supplemental Security Income (SSI) benefits. SSI provides monthly cash assistance for persons who are over 65 or disabled and lack income or resources. (See Procedures 351, Federal Benefits and Other Federal Funds, Section V for SSI eligibility requirements and benefits.)
If the youth is not receiving SSI benefits, the child welfare worker should contact the Children's SSI Project, which is managed by two DCFS contractors. For youth served by the three Cook Regions, contact Maximus at 312/782-5300. For youth served by the Downstate Regions, contact the Center for Law and Human Services at 800/841-2812.
Staff of Maximus or the Center for Law and Human Services, as appropriate, will review the youth's case record, obtain supporting evidence, prepare the necessary application package and pursue any administrative appeals when the contractor determines that the SSI case has merit. In developing the case for SSI, the contractor will talk with the youth's caregiver and child welfare worker. The child welfare worker may be required to provide the Contractor information regarding youth's level of functioning, services that are being provided. Additionally, the child welfare worker may need to assist with obtaining a current psychological assessment and assist the current caregiver with arrangements to make sure the youth attends a consultative examination and/or administrative hearing scheduled by the Social Security Administration.
Expedited Transitions
Generally, DHS will attempt to schedule a youth's transition to an adult setting following the completion of the school year in which the youth turns 21. However, if the child welfare placement of a youth 18 years of age or older is being disrupted and his or her service plan calls for transition to adult services, the child welfare worker shall notify the Regional Clinical Services Manager, and shall seek expedited transition to adult services. If appropriate adult services are available, DCFS will retain payment responsibility until the youth reaches 21 years of age. (In the event that DHS does not receive an appropriation for transition services in the year in which the youth reaches 22, DCFS will assume payment responsibility for that year as well.) Payment for adult residential services for youth over age 18 requires the development of new contract(s) through the Regional Business Office. DHS will provide a recommended rate to the DCFS Regional Business Office upon request. Payment arrangements for 22 year olds will be handled by the DCFS Central Office of Financial Management.
H. TERMINATION OF DCFS GUARDIANSHIP AND CASE CLOSING |
If a youth requires an adult guardian, a petition to terminate DCFS guardianship must be filed in the Juvenile Court having jurisdiction once adult guardianship has been awarded to either a private individual or the Office of the State Guardian. The basis for termination of (juvenile) guardianship is the appointment of an adult guardian. The child welfare worker must contact the DCFS Regional Counsel for instructions regarding the court procedures for termination of guardianship.
The DCFS case should remain open on CYCIS until the child welfare worker can document that funding responsibility has been transferred to a source other than DCFS and that guardianship has been transferred to a private individual, the OSG or the Office of the Public Guardian as appropriate.
Questions regarding these procedures should be directed to the Regional Clinical Services Manager.
Attachment A DHS Comprehensive community Service Networks for Developmental Disabilities |
Chicago Metropolitan |
North: Dave Voytanic 100 West Randolph Street Chicago, Illinois 60601 312/814-4282 South: Andrew Ryal 100 West Randolph Street Chicago, Illinois 60601 312/814-2786 North Suburban: Bob Scanlan 100 West Randolph Street Chicago, Illinois 60601 312/814-2758 South Suburban: Gerard Beagles 100 West Randolph Street Chicago, Illinois 60601 312/814-6113 |
Attachment B INDEPENDENT SERVICE COORDINATION AGENCIES |
AGENCY |
COUNTIES/AREA SERVED |
Access Services of Northern Illinois 1009 Main Street Mendota, IL 61342 815/539-3813 800/447-8869 FAX-815/539-3816 |
Carroll, Lee, ogle, Whiteside, Bureau, Marshall, Putnam, LaSalle, Jo Daviess, Stephenson |
Access Services of Northern Illinois 7399 Forest Hill Road Loves Park, IL 61111 815/282-8824 FAX-815/282-8835 |
Winnebago, Boone, DeKalb |
CSO of Rock Island & Mercer Counties 5447 3rd Avenue Moline, Il 61265 309/736-1260 FAX-309/738-1263 |
Rock Island, Mercer |
Western IL Service Coordination 1117 East Jackson Street Macomb, IL 61455 309/833-1621 FAX-309/837-1730 |
Fulton, McDonough, Knox, Warren, Henry, Henderson, Stark |
Central Illinois Service Access, Inc. 1491 Valle Vista Pekin, IL 61554 309/347-7202 FAX-309/347-7297 |
Tazewell, Woodford, Peoria, McLean, Sangamon, Menard, Logan, Mason, Christian |
Central Illinois Service Access, Inc. 301 North 6th Street, Ste 170 Springfield, IL 61701 217/527-3390 FAX-217/527-8002 |
Taxewell, Woodford, Peoria, McLean, Sangamon, Menard, Logan, Mason, Christian |
Option and Advocacy 31 East Crystal Lake Avenue Crystal Lake, IL 60014 815/477-4720 FAX-815/477-4700 |
McHenry |
Kane-Kendall Case Coordination 335 N. River St,. Ste. 201 Batavia, IL 60510 630/879-2277 FAX-630-879-9098 |
Kane and Kendall; Fax Valley and Hanover Township |
South Suburban Access 923 West 175th Street, 3rd Floor Homewood, IL 60430 708/799-9190 FAX-708/799-9198 |
West Suburban Cook County: Lemont, Orland, Bloom, Rich, Thornton, Worth, Palos, Calumet, and Breman Townships South Suburban Cook County: Berwyn, Cicero, Downers Grove, Leyden, Lyons, Oak Park, Proviso, River Forest, Riverside, Stickney |
Community Alternatives Unlimited 8700 West Bryn Mawr Avenue Suite 550, South Chicago, IL 60631 773/714-9400 FAX-773/714-8262 |
Lake County, North/NW Cook County, City of Chicago (North) |
West Central Service Coordination 955 West Washington Pittsfield, IL 62363 217/285-5227 FAX-285-6903 |
Adams, Brown, Cass, Pike, Schuyler |
Prairieland Service Coordination 250 1st America Center Box 315 Decatur, IL 62525 217/424-0766 FAX-217/424-2366 |
Macon, DeWitt, Moultrie, Piatt, Shelby, Coles, Cumberland, Douglas, Edgar, Effinham, Clark, Vermilion |
Champaign County RPC 1776 E. Washington Avenue P.O. Box 339 Urbana, IL 61801-0339 217-328-3313 FAX-217/3258-2426 |
Champaign, Ford, Iroquois |
Macoupin/Montgomery 116 West Ryder P.O. Box 267 Litchfield, IL 62056 217/314-6600 FAX-217/324-6605 |
Macoupin, Montgomery |
Great Rivers Service Coordination UPS Lincoln Square Shopping Center P.O. Box 638 Jacksonville, IL 62651 217/243-2330 FAX-217/243-3971 |
Morgan, Scott, Greene, Jersey, Calhoun |
Livingston County 708 210 East Torrance P.O. Box 504 Pontiac, IL 61764 815/844-7708 FAX-815/844-7712 |
Livingston |
DD Services 929 South 59th Street Belleville, IL 62223 618/236-7957 FAX-618/236-7925 |
Madison, St. Clair |
Souther Illinois Case Coordination 519 South Locust P.O. Box 588 Centralia, IL 62801 618/532-4300; 800/828-7422 FAX-618/532-9416 |
Monroe, Randolph, Clinton, Facette, Marion, Jasper, Clay, Wayne, Edwards, Richland, Crawford, Lawrence, Wabash, Jefferson, Hamilton, White, Gallatin, Bond, Saline, Washington, Perry, Jackson, Union, Johnson, Pope, Hardin, Alexander, Pulaski, Massaic, Franklin, Williamson |
Community Service Options, Inc. 8704 South Constance Chicago, IL 60617 773/768-4492 FAX-773/768-4892 |
City of Chicago (South) |
PACT, Inc. 555 E. Butterfield Road Suite 201 Lombard, IL 60148 630/960-9700 FAX-630/960-9823 |
DuPage |
Service, Inc. 211 W. Jefferson, Room 242 Joliet, IL 60435 815/741-0800 FAX-815/741-1678 |
Will, Grundy, Kankakee |
Attachment C ILLINOIS GUARDIANSHIP AND ADVOCACY COMMISSION |
REGIONAL OFFICES |
East Central Regional Office 2310 East Mound Road, Unit D Decatur, Illinois 62526-9359 Telephone: 217/875-6185 FAX: 217/875-6187 |
Rockford Regional Office 4301 North Main Street Rockford, Illinois 61103-5202 Telephone: 815/987-7657 FAX: 815/987-7227 |
Egyptian Regional Office #7 Cottage Drive Anna, Illinois 62906-1669 Telelphone: 618/833-4897 FAX: 618/833-5219 |
West Suburban Regional Office Madden Mental Health Center Pavilion 9 P.O. Box 7009 Hines, Illinois 60141-7009 Telephone: 708/338-7500 FAX: 708/338-7505 |
Metro East Regional Office Pine Cottage 4500 College Avenue Alton, Illinois 62002-5009 Telephone: 618/462-4561 FAX: 618/462-4554 |
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North Suburban Regional Office 9511 Harrison Avenue, FA 101 Des Plaines, Illinois 60026-1565 Telephone: 847/294-4264 FAX: 847/294-4263 |
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Peoria Regional Office 5407 North University, Suite 7 Peoria, Illinois 61614-4785 Telephone: 309-693-5001 FAX: 309/693-5050 |