At CWT we believe that decent, safe housing is a basic human right. If you are experiencing homeldssness for whatever reason, and want more information aboutlhe services we offer at the Center for Women in Transition, please continue reading below. If you have other questions or concerns pleae. don't hesitate to contact us at anytime. For links to olher local shelters and programs visit our resources page.

I need shelter. What should I do first?

At CWT we ask all women interested in becoming residents to call or visit our office and schedule an assessment. When you make an inquiry the attending staffer will proceed by asking you some simple questions about your personal information and current situation. Then they will set up your appointment. If you are unable to access Transportation it is possible for us to conduct the assessment by phone. We cannot consider applicants for available space if they do not attend an assessment, so please remember to keep your scheduled appointment. If you do not have a phone or your contact information changes, we ask that you find a way to alert us so that we can maintain contact. Please note that availability of beds at CWT is unpredictable and the waiting period for an opening can last for days or months. We realize this can be frustrating when you have an immediate need, but we hope that you will keep trying. If you need assistance with a current problem, staff members will be happy to refer you to other shelters in East Central Illinois, or inform you of other resources that may be useful.

What can I expect at my assessment?

The average assessment typically lasts for about 45 minutes. During this time, you will be in an office where issues can be discussed privately. The person conducting the assessment will ask you specific questions in order to get a better understanding of your needs and goals. They will give you information on the challenges of community living, in order to determine if this type of situation will work for you, and they may also provide referrals and suggestions for some immediate resources. Bear in mind that there is a waiting list for CWT admission, and that you will not be able to move in on the day of your assessment. We advise our applicants to leave correct contact information. If this is not possible, we ask that you call on a weekly basis to express your continued interest.

I've been admitted to CWT. What can I expect?

CWT staff members realize that group living can be both challenging and rewarding, During your first few days, you will be introduced to the expectations and policies of the center. The purpose of the expectation, is to help you reach your goals and create a safe and respectful environment for everyone at the shelter. There is 24-hour staff coverage for any needs that might arise. Staff will help you adjust to this new living situation, your responsibilities and the challenges in community living. We believe that we are in partnership and that both staff and residents must be clear in communication and cooperation.

How will my client advocate help me during my stay at CWT?

All residents are expected to have weekly meetings with their client advocates. Your advocate will work closely with you to help prioritize and achieve your goals. She can also provide referrals and link you with other agencies and resources, Your advocate will offer support and guidance, but she will hold you accountable for your actions while you are in our program, Your advocate will help you to discover opportunities and assist you in making the most of them.

Are CWT residents expected to pay rent?

At CWT we will never turn an applicant away due to lack of income. However, once income is established, all residents are expected to pay a program fee. The fee is $60 per month or 30% of your monthly income-whichever is less. This rate applies to both single residents and women with families.

Is CWT handicap accessible?

All three houses at the Center for Women in Transition are handicap accessible, Each entrance has a ramp, and the UPS center is also equipped with an elevator. There are also kitchen and bathroom facilities on the first floor of every house.

Will the Center provide me with clothes and other necessities?

Community members frequently donate clothing to our shelter. The items they give us are made available to our residents each Thursday evening. Hygiene products, linens, baby supplies, and selected over-the-counter medications are always available when we have them on hand.

Are CWT residents required to have a job before moving in?

No-at CWT we realize all women have different interests and goals. For some residents, immediate employment is a primary objective, while others feel that job training or schooling is a priority. We encourage you to pursue the opportunities that will strengthen your skills and improve your way of life.

What will my living arrangement be like at CWT?

At CWT we have 12 family rooms for women to share with their children, and 2 rooms for up to 7 single women. Each room is equipped with bunk beds, dressers and closets. If you need additional storage space, we can put a limited selection of your belongings in a locked basement unit. We will also help you to maximize your bedroom space.

Are CWT residents allowed to have visilors?

Residents are permitted to host visitors during the following hours: Wednesdays from 4-6pm, Saturdays from 2:30-5:30pm, and Sundays 2:30-5:30pm. Special arrangements can be made for out-of-town guests. Visitations with children in foster care and meetings with caseworkers from other agencies can be arranged at any time.

I have children. What services will you provide for them?

At CWT we have an onsite Children's Program Coordinator who provides structured activitiies for kids living at the shelter. When these activities are not in session, mothers are expected to supervise their children at all times. Advocates will also work with mothers to help them arrange for childcare, checkups, transportation and school enrollment.

Is anyone ever asked to leave CWT?

At CWT, we always hope that clients will be able to successfully complete our program. However, we do require participants to follow certain policies and procedures. If a resident intentionally disregards our guidelines on a repeated basis, or fails to make a good faith effort towards their goals, the consequences may be a notice to leave. The following behaviors could result in immediate dismissal from CWT: acts of physical violence, theft, onsite drug or alcohol use, and malicious disregard for another resident's confidentiality, We strictly enforce our policies, but we never like to see a resident leave before they reach their goals.

Am I eligible to receive any services after I move out of CWT?

We currently have a limited aftercare program for CWT alums. If supply allows, we can offer former residents food, hygiene products and furniture. Those in need of aftercare items are encouraged to call our office to find out what we have on hand.